It was by a stroke of luck that Les's name was referred to me. The first thing I told him was nobody can take care of my mom as good as I can. He asked me several questions, listened to my concerns. Then gave me a list of 4 places that would meet my criteria. We had a couple more conversations via e-mail and we narrowed it down to one.Les is very knowledgeable and very professional. He always answered my e-mails promptly and was to the point. There was never a vague reply.Bottom line, if it were not for Les we would have never found the place we did for my mother. He is the only source you need. I am very grateful for his help.