I called all the way from FL. about a couple that is in Racine! I got more help from Catherine than I did in 4 MONTHS from my husband’s brothers, who LIVE UP THERE AND ARE IN ALMOST DAILY CONTACT WITH MY IN-LAWS! So she is not only VERY knowledgeable, she is so NICE. And she has the memory of a 10 Terabyte hard drive. I think anyone would love working with her as I surely did!