Ramona is wonderful. She is caring, informed, and professional. We were lucky to have found her. Once Ramona interviewed my wife and me, she set about searching for those facilities that met our special needs. But more than that, Ramona accompanied us to each site, guided us through our visit and pointed out what each had to offer and let us decide whether to proceed or move on to another site. No sales pitch, no are you sure???, no interference, just a simple "let me know and we'll go from there". Yes, we recommend Ramona! Gary and Bryce Sumner