Melvin Collins Avatar
Melvin Collins
In early January 2024 it became apparent that it was necessary to move from Midland, MI to an independent living facility in Ann Arbor, MI. Through a family member who lived in Ann Arbor, Arlene was contacted to find a facility for my wife (who has Alzheimer's) and I. Arlene reviewed all the needs/requirements and set up a tour of two places that she felt best matched or requirements. I toured the two places she thought would best meet our needs, selected the one that seemed best, and we moved the first week of March to the new location. Then in late July, my wife's condition changed and made it necessary to look for an Alzheimer's facility. Again, Arlene was called and she quickly found two locations that she thought would best fit my wife's condition. I toured both and again selected the one that seem to best of the two. In both cases, the move to independent living and then moving my wife to the Alzheimer's home were the perfect match. The ability that Arlene has to match the needs of the client to the best facility are nothing short of phenomenal. She has continued to follow-up with me to make sure that both my wife and I are doing well in our respective facilities. Thank you Arlene for your help in finding the right location for both of us.
Matt Brinker Avatar
Matt Brinker
I ran across Arlene as a resource as I was hunting specific needs for a family member and called her. She listened well and offered different locations that might meet my needs. I learned about the system and offerings and help me to focus the correct placement. On top of that, she followed up with me a few weeks later to see if everything went OK with my search and if she could be a service. I highly recommend the services of this company.
Christine Joseph Avatar
Christine Joseph
Arlene is everything I could have hoped for in a senior living care advisor. When I was in need and feeling overwhelmed, she was an invaluable resource in helping me find the ideal homes for both my mother and mother-in-law. Arlene is the complete package - professional, knowledgeable, well connected, and compassionate. And, importantly, in challenging and stressful situations, Arlene is a dedicated advocate for those she serves. She's the person you may not know you need until the circumstances present themselves. And when they did for me, she was ready, effective, and kind. I'm 100% satisfied with the outcomes for my family. I cannot recommend Arlene strongly enough.